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General FAQs

General FAQs

What kind of insurance do you accept?

We are only in network with Blue Cross/Blue Shield PPO.  If you have any other insurance, you will be charged directly based on our regular rates.  We can provide you with a receipt or superbill that you can submit to your insurance company, but we do not file claims for any other insurance companies.  Please note that we do not accept Medicare or Medicaid insurance.

Do you offer remote visits?

We currently offer remote visits for most patient visits, including new patient appointments.  This is a part of our response to COVID-19.

Does treatment always involve medications?

No, we do not always prescribe medication.  After an initial evaluation, our providers will recommend the treatment or treatments they believe are most appropriate for your specific situation.  This may or may not involve medication.

Do you provide disability evaluations?

No, our practice is focused on clinical treatment rather than disability evaluations. Some providers may recommend disability after the patient has been evaluated and treated over a period of time, typically several months or longer. We do not see clients who only seek completion of their disability paperwork.

Ketamine FAQs

Is ketamine FDA-approved for depression?

No. Ketamine is FDA-approved for use as an anesthetic, but not for depression.  However, medications may be used “off-label” for other indications if appropriate.  A growing body of research supports the use of ketamine for depression.  Esketamine is a closely related medicine which was recently approved for treatment-resistant depression.  See here for more information on esketamine.

Does insurance cover the cost of ketamine treatment?

We are “in network” with Blue Cross Blue Shield PPO and submit claims to them for evaluations. However, the ketamine infusion treatments themselves are not covered by insurance. Each infusion costs $350.

How do I know if ketamine treatment may be appropriate for me?

Contact our office to arrange an appointment for an evaluation. All patients new to our office must have an evaluation before determining suitability of ketamine treatment.  Please call 630-730-5506 to schedule an evaluation for ketamine treatment.

What do we know about ketamine's effectiveness?

Ketamine has been evaluated for depression treatment in many clinical studies over the past 12-plus years.  One important randomized, controlled clinical trial showing the efficacy of ketamine was published in the American Journal of Psychiatry (click here to read more).

Esketamine FAQs

How much does esketamine (Spravato™) treatment cost?

Esketamine treatment is a covered service if patients meet the criteria of their insurance policy. Our office is only in network with Blue Cross Blue Shield PPO insurance. Exact out of pocket expenses vary depending on the plan.

Is esketamine (Spravato™) FDA-approved for depression?

Yes, esketamine is FDA-approved for treatment-resistant depression. See here for more detailed information on esketamine.

How is esketamine (Spravato™) given?

It is self-administered intranasally in the office. The recommended course is twice a week for 4 weeks, then weekly for 4 weeks, then individually determined after that. See here for additional information on esketamine.

How do I know if esketamine (Spravato™) treatment may be appropriate for me?

Contact our office to arrange an appointment for an evaluation. All patients new to our office must have an evaluation before determining suitability of esketamine treatment.  Please call 630-730-5506 to schedule an evaluation.  Treatment will be coordinated by Lott Behavioral Health.

Ketamine FAQs
Esketamine FAQs
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